Privacy Policy
Effective 01 Jan 2026
Who we are
This website is operated by Pin Point Presence. The website address is https://pinpointpresence.com
Information We Collect
We only collect personal information that you voluntarily provide to us through:
- our contact forms,
- email communication,
- or information submitted to us for the purpose of creating, managing, or optimising your Google Business Profile.
The information we may collect includes:
- name and surname,
- business name,
- email address,
- telephone number,
- business address,
- business information required for Google Business Profile setup,
- and any other information you choose to provide.
We may also automatically collect limited technical information such as your IP address, browser type, and website usage data for security, spam prevention, and website performance purposes.
How We Use Your Information
We use your information to:
- respond to enquiries,
- communicate with you,
- provide our services,
- create and manage Google Business Profiles,
- improve our website and services,
- maintain website security,
- and comply with legal obligations.
We do not sell your personal information.
Sharing of Information
We may share or process your information with trusted third-party service providers where necessary to operate our business and provide our services. These may include:
- Google services,
- website hosting providers,
- email service providers,
- WordPress plugins and website tools,
- and spam or security services.
Our website uses WordPress and may use plugins or tools including WPForms, Yoast SEO, Astra, Spectra, and Google-related services. These providers may process limited technical data as part of normal website functionality.
We only share information where reasonably necessary for service delivery or website operation.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and maintain website functionality.
Cookies are small files stored on your device by your browser.
You can usually modify your browser settings to decline cookies if you prefer.
Embedded and Third-Party Content
Our website may include content or services provided by third parties, including Google services. These third parties may collect technical information in accordance with their own privacy policies.
We are not responsible for the privacy practices of external websites or third-party services.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- provide services,
- maintain business records,
- comply with legal obligations,
- resolve disputes,
- and enforce agreements.
Data Security
We take reasonable technical and organisational measures to help protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.
However, no internet transmission or electronic storage system is completely secure.
Your Rights Under POPIA
In terms of the Protection of Personal Information Act (POPIA), you may request to:
- access the personal information we hold about you,
- correct or update your information,
- request deletion of your information where appropriate,
- or object to certain processing activities.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@pinpointpresence.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.